Overview
This document governs your use of the Standby Clothing website and services. By browsing or purchasing, you agree to these terms. Please read carefully before placing an order.
Your Rights & Responsibilities
You agree to provide accurate information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your login credentials.
Terms of Service
Welcome to Standby Clothing. These Terms of Service govern your access to and use of the Standby Clothing website, products, and services. By accessing our website, creating an account, or placing an order, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website or services.
Using Our Website
You agree to use the Standby Clothing website lawfully and responsibly. You must not use the website to commit fraud, interfere with its operation, gain unauthorized access, distribute malicious software, or engage in any activity that could harm our website, business, or other customers.
Customer Accounts
Some features may require you to create an account. You are responsible for providing accurate and up-to-date information and for keeping your login credentials secure. You are responsible for activities performed through your account and should notify us if you believe your account has been accessed without authorization.
Products & Availability
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, and availability displayed on our website are accurate. However, product colors may appear differently depending on your device or screen. Products are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
Prices & Product Information
All product prices displayed on the website are subject to change without prior notice. We reserve the right to correct pricing, product descriptions, availability information, or other errors. If an error affects an order you have placed, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where applicable.
Orders
Adding a product to your cart does not guarantee that the product will remain available. An order is subject to acceptance and successful payment verification. We reserve the right to refuse, cancel, or limit an order where there is a reasonable basis to do so, including suspected fraud, incorrect pricing, unavailable stock, or inaccurate customer information.
Payments
Payments may be processed through third-party payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method. We are not responsible for delays, failures, or restrictions caused by a third-party payment provider, banking institution, or payment network.
Delivery
We will make reasonable efforts to process and dispatch orders within the timeframe communicated on the website. Delivery times may vary depending on the selected delivery method, destination, courier availability, weather, public holidays, or circumstances outside our reasonable control.
You are responsible for providing accurate delivery information. Standby Clothing cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
Returns & Exchanges
Returns and exchanges are subject to our applicable Returns & Refunds Policy. Products must meet the conditions specified in that policy before a return or exchange can be approved. Certain products may be excluded from returns or exchanges where permitted by applicable law.
Refunds
Where a refund is approved, the refund will generally be processed using the original payment method where reasonably possible. Processing times may depend on the payment provider or financial institution. Any applicable deductions, fees, or charges will be handled in accordance with our Returns & Refunds Policy and applicable law.
Intellectual Property
Unless otherwise stated, the content available on the Standby Clothing website, including logos, branding, product images, photographs, graphics, text, designs, and website content, belongs to or is used by Standby Clothing with appropriate rights. You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.
Prohibited Activities
You may not use our website to impersonate another person, provide false information, attempt to access another customer's account, interfere with website security, scrape or collect information without authorization, introduce malicious code, abuse promotions, commit payment fraud, or otherwise misuse our services.
Website Availability
We aim to keep our website available and functioning correctly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free. We may temporarily suspend or restrict access for maintenance, security updates, technical issues, or other operational reasons.
Third-Party Services
Our website may use or link to third-party services, including payment processors, delivery providers, analytics services, communication services, or external websites. Your use of third-party services may be subject to their own terms and policies. Standby Clothing is not responsible for services or content controlled by third parties.
Limitation of Liability
To the extent permitted by applicable law, Standby Clothing will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services. Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
Applicable Law
These Terms of Service are governed by the applicable laws of the Republic of South Africa. Any disputes relating to these terms or our services will be handled in accordance with applicable South African law and the jurisdiction of the appropriate courts.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or legal requirements. Updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact Standby Clothing using the contact information provided on our website.
Last Updated: 12 August 2026